Mobile app

Offline knocks and sync

Log dispositions without cell service. Data syncs on reconnect.

Knocks queue locally when the phone is offline. They upload when connectivity returns.

Queued indicator

A pill on the map shows how many knocks are waiting to sync, for example "3 queued".

Best practice

  • Keep logging at the door. Do not wait for bars.
  • Open the app on Wi-Fi at the office to flush the queue before end of day.
  • Managers: pull to refresh on the web dashboard if a knock seems missing.