Leads

Pipeline and stages

Move leads through canvassing stages from first knock to close.

Stages match how you sell at the door. BetterKnocks ships defaults you can use as-is or map from knock outcomes.

Default stages

  • New Lead
  • Contacted
  • Interested
  • Not Interested
  • Qualified
  • Closed

Change stage

  • Tap the pipeline on lead detail.
  • Log a knock with an outcome that maps to a stage.
  • Bulk stage changes are not built in; update leads individually or via API.

Knock outcomes and stages

In Settings → Customize fields → Knock outcomes, each disposition can set a default lead status. That keeps reps from picking stage and outcome separately.