Glossary

Disposition

A disposition is the outcome you record at the door: not home, not interested, callback, appointment, closed, and custom outcomes.

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In knock logging, the disposition is the button the rep taps when they leave the door. It should map to a lead stage and a map pin so the next visit starts informed.

Typical disposition sets

Not home / no answer
Not interested
Callback or nurture
Appointment or sit-down scheduled
Closed or sold
Custom pins (gated community, dog, language barrier)

Managers configure pin types in workspace settings so the field set matches the script.

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