Glossary

Knock logging

Knock logging is recording the outcome of a door visit against an address. It updates the lead and shows on the map.

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Knock logging is how field teams prove the day happened. Each visit gets a disposition (not home, callback, appointment, closed, etc.), timestamp, rep, and address.

Good knock logging

  • Fast on the phone (a few taps)
  • Updates lead stage automatically
  • Visible on a territory map for managers
  • Works offline on the route

See /features/knock-logging and /blog/how-knock-logging-works for the full workflow.

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